Mantra on the Park Melbourne

Guest reported significant street noise disturbance from multiple floors below, which remained noticeable even with earplugs, impacting sleep quality.

Guest reported no safety concerns and highlighted positive staff responsiveness and facility conditions, suggesting a secure and well-maintained environment.

Guest reported excessive noise from an adjacent party room disrupting sleep until early morning hours, requiring a room change. Staff responsiveness improved after initial complaint resolution.

Guest reported substandard cleaning with grubby upholstery and marked carpets, noting the absence of basic sanitation tools like toilet brushes in the bathrooms.

The entire floor had a strong urine odor, which was concerning. I had to buy scented candles to tolerate it during my 6-day stay.

Guest noted that tall buildings may block sunlight at the pool area, which could affect guest comfort and the intended use of outdoor facilities.

Guest reported that street noise was somewhat disturbing due to windows not being double-glazed, which may impact sleep quality.

Couldn't get any room or restaurant service on Sunday evening. This lack of staff availability could be a concern if an emergency arose.

Guest reported no safety concerns during their stay, noting the property was clean and comfortable with convenient access to amenities and transportation.

Guest reported that the hotel's elevators were very slow, stained, and felt unkept, raising concerns about maintenance and reliability.

The location was very convenient even during a storm, with trams right outside for easy access.