Le Méridien Melbourne

Guest reported staff were dismissive and unhelpful during check-in, failing to provide personalized attention or resolve concerns, which could impact guest wellbeing in an emergency situation.

The pool area was well-maintained and clean. I felt comfortable using the facilities.

The wifi was slow and spotty, which could be a concern if I needed to contact someone in an emergency.

Guest reported that a sofa bed provided for a child was prepared without proper bedding, including pillows and blankets, during cold winter conditions, raising concerns about basic comfort and care standards.