ibis budget Melbourne CBD

Guest reported a loose tap and cracked sink in the bathroom, which presents a potential physical hazard. Additionally, unexplained beeping noises and poor sound insulation allowed conversations from adjacent rooms to be clearly heard.

Guest reported an exposed electrical socket where a bedside light was missing, creating a serious electrocution hazard. Additionally, foul odors from shower drains and poor cleanliness raised health concerns.

Guest reported that the bathroom steam triggered the fire alarm, requiring the door to be kept closed during showers. This indicates a potential sensor malfunction or placement issue that could cause nuisance alarms or mask real fire hazards.

Guest reported a homeless person cooking food in the reception area, indicating a significant lapse in security and access control. The staff's unprofessional and rude behavior, including refusal to provide basic items like plates and water, created a hostile and unwelcoming environment.

Guest reported a critical lack of 24/7 reception service, leaving them without assistance for an hour during an emergency or issue. Additionally, the AC unit's placement directly beside the pillow created an uncomfortable and potentially hazardous sleeping environment.

Guest reported no safety concerns and noted the hotel's cleanliness, convenient location, and responsive staff contributed positively to their stay.

Guest expressed a severe threat of arson and obstruction of emergency services, indicating a potential security and safety risk. This statement suggests a hostile intent that could compromise guest and property safety.

Guest reported sealed windows requiring constant ventilation fans that created disruptive noise throughout the night. Mold growth was observed in the shower area, indicating inadequate air circulation and potential health concerns.

Guest noted the property requires significant TLC (tender loving care), indicating potential deferred maintenance that could affect facility conditions and safety standards.

Guest reported non-functional bedhead lights and an air conditioning remote with depleted batteries, which could impact nighttime visibility and room climate control.

Guest reported multiple critical safety hazards including a painted-over ceiling sprinkler that would be non-functional in a fire, sharp metal strips and screws protruding in corridors, and a missing shower panel causing water to pool on the floor. The combination of fire safety impairment and physical injury risks presents a significant danger.

Guest reported a missing panel on the shower door, creating a potential water hazard and privacy concern. Additionally, a persistent, loud external noise resembling machinery disrupted sleep, though the guest was relocated to a better-insulated room.

Guest reported that the bathroom shower curtain inadequately separates the wet area, causing the floor to become wet and requiring footwear use due to cleanliness concerns.

Guest reported significant cleanliness issues including holes in hallway walls and overall dirty conditions, leading to immediate checkout due to safety concerns. The guest specifically noted not feeling safe despite the prompt refund.

Guest reported claustrophobic conditions in narrow corridors and a small, poorly ventilated room with a tinted window, raising concerns about emergency egress and air quality.

Guest reported that drinking glasses were not provided in the room, requiring travel to the reception to request them, which presents a potential inconvenience and hygiene concern.

The hotel doesn't provide drinking water access, which is a basic health and comfort concern.

Guest reported no significant safety concerns, noting the hotel maintained cleanliness and quiet conditions despite its central location on a major street.

Guest reported significant noise disturbances beginning at 4 AM, which severely disrupted sleep quality throughout their stay.

Guest reported severe pest infestation with bugs present in the bed and throughout the room, along with mold and unsanitary conditions in the bathroom. Staff were unresponsive to requests for room relocation or remediation, forcing the guest to check out late at night.