Flinders Backpackers
35 Elizabeth St, Melbourne VIC 3000, Australia
Issue Distribution
Recent Reports
Guest reported inconsistent and confrontational behavior from a security guard, including aggressive enforcement of rules and threats of eviction, which created an uncomfortable and unpredictable environment.
The bathroom air dryers were extremely loud and ran frequently at night, disturbing my sleep through the thin walls.
Guest reported the hostel was safe and provided lockers for personal belongings. The location was noted as convenient with access to free tram services.
Guest reported a severe lack of security, noting that unauthorized individuals could freely access the reception area via the elevator, leading to multiple theft incidents including stolen bags, passports, and cash. Staff were unable to review CCTV or take immediate action due to restricted system access and absent management.
Guest reported that only half of the toilets and showers were operational on their floor, with water pressure described as a 'dribble' from the shower heads.
Guest reported discriminatory behavior from staff and being asked to leave late at night without a refund, leaving them with no safe accommodation. This raises significant concerns about staff conduct and guest security.
Guest reported excessive noise from the onsite bar until 4 a.m., which significantly disrupted sleep quality despite prior warning.
Guest noted that water temperature in the toilet/shower area could be cold, which may indicate inconsistent hot water supply or plumbing issues.
Guest reported one elevator was out of service for the duration of their stay, significantly impacting accessibility and convenience for guests on higher floors.
Guest reported significant noise disturbances from the hostel bar and street, noting that earplugs were necessary for sleep on the sixth floor and conditions could be worse on lower floors.
Guest reported no safety concerns during their stay, noting the staff were responsive and facilities were well-maintained. The overall experience was positive with good value for money.
Guest reported all laundry machines were non-functional with no repair timeline, requiring a 20-minute walk to the nearest alternative facility. This lack of essential amenities significantly impacted the guest's stay quality and convenience.
Guest reported that kitchen and bathroom facilities were well-maintained and staff were attentive to cleanliness, indicating no immediate safety concerns in these areas.
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