Europa Melbourne

310-314 Queen St, Melbourne VIC 3000, Australia

Melbourne CBD3.5 / 5 (722 reviews) · Google ReviewGood
6Reports
3Issue Types

Issue Distribution

Cleaning
3
Other
2
Water
1

Recent Reports

CleaningWarningVerified

Guest reported significant cleanliness issues that impacted their ability to rest, and noted a lack of staff responsiveness regarding deposit returns, which may indicate broader operational or trust concerns.

WaterWarningVerified

Guest reported persistent water flooding in the bathrooms, creating slip hazards and indicating potential plumbing issues. Multiple rooms were described as excessively loud and poorly maintained, detracting from the secure and quiet environment previously advertised.

OtherCriticalVerified

Guest reported a significant mold infestation behind a collapsed ceiling panel in a bathroom, with the odor detectable in the hallway, indicating a serious health hazard. The management's practice of offering discounts for positive reviews also compromises the reliability of public safety information.

OtherCriticalVerified

Guest reported a basement dorm with no proper fire escape, blocked windows, and poor ventilation, creating a dangerous emergency egress situation. Additionally, they observed severe hygiene issues including spoiled food odors, dirty bedding, drug paraphernalia in beds, and an unstable bunk bed that nearly collapsed.

CleaningCriticalVerified

Half the toilets were out of order and the showers barely worked. I had to sleep on dirty sheets that weren't changed from the previous guest.

CleaningWarningVerified

Guest reported inadequate bathroom cleaning frequency and stale odors in rooms, indicating potential hygiene and ventilation concerns. The basement kitchen was described as dingy, suggesting possible maintenance issues.

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