Como Court

Guest reported rooms had a pervasive smoke odor and were in very poor condition with cleanliness issues, indicating potential indoor air quality and hygiene concerns.

Guest reported a violent disturbance requiring security intervention and noted a strong smoke odor with burn damage to fixtures, indicating potential fire safety and security concerns.

Guest reported a critical safety violation with the smoke detector found detached from its ceiling mount and placed on a bench, rendering it non-functional. This presents an immediate fire safety hazard.

Guest reported that their family members were denied entry despite prepaid booking due to payment processing issues, resulting in them sleeping in their car overnight. This raises concerns about staff's emergency accommodation protocols and guest welfare handling.

The floors were quite thin, so I could clearly hear the guests above me talking and moving around. If you're a light sleeper, this could be an issue.

The room needed some minor repairs during my stay.

Guest reported no safety concerns during their stay, noting the property was clean with functional hot water and refrigeration. The shared management and cleaning staff with the adjacent Crest hotel contributed to consistent maintenance standards.

Guest reported minimal noise disturbance from neighboring rooms and noted the room's rear location provided effective insulation from road traffic noise.

Guest reported a significant discrepancy between advertised room amenities and actual conditions, requiring manager intervention to resolve. The initial room assignment featured a bathroom located outside the room down a hallway, which was misrepresented as 'private'.

The reception desk was unattended twice when I needed immediate assistance, including late at night when settling my bill. This lack of staff presence could delay help in an emergency.

Guest reported the property is located in a very safe area and the ground-floor apartment was comfortable with no immediate safety concerns noted.