Causeway Inn On The Mall
327 Bourke St, Melbourne, Victoria 3000 Australia
Issue Distribution
Recent Reports
Guest reported an elevator outage during their stay, which required special arrangements for access. This impacted mobility, particularly for a guest with foot fatigue from extensive walking.
Guest reported no safety concerns and highlighted positive staff responsiveness when receiving assistance with room amenities late at night.
Guest reported the hotel entrance is located down a narrow side street with concerning odors near the doorway, which may affect the perception of environmental safety and cleanliness.
Guest reported initial difficulty locating the hotel due to multiple similar properties in the area, which could pose a minor safety concern for wayfinding, especially after dark.
The hotel was in a quiet location despite being in the city center, which was a positive for safety and rest.
Guest reported no safety concerns during their stay, highlighting positive staff responsiveness and convenient location as contributing factors to a secure and comfortable experience.
Guest reported difficulty regulating shower temperature, which could pose a scalding or slipping hazard during use.
Guest reported no safety concerns, noting the room was quiet, well-maintained, and spotlessly clean with efficient service.
Guest reported the elevator felt old and operated in an unusual manner, raising concerns about its reliability and safety.
Guest reported that accessing rooms requires navigating a long distance via two separate elevators with a walk between them, which could present mobility challenges or evacuation concerns.
Guest reported no safety concerns during their stay, noting the room was quiet despite the hotel's central location during a major event weekend.
Guest reported no safety concerns during their stay, noting the room was clean, comfortable, and featured effective blackout curtains for restful sleep.
Guest reported one elevator was notably slow, which could impact mobility and emergency egress efficiency, though no complete outage was mentioned.
Guest noted ongoing construction work in the mall after hours, which may generate noise, and recommended securing a room away from the activity.
Guest reported significant noise disruption from late-night construction work adjacent to the property, which impacted sleep quality until approximately midnight.
The hotel is quite dated and not ideal for spending much time in the room.
Guest reported being supplied with an unsafe portacot lacking a mattress, which presented a direct safety hazard for an infant. The hotel's failure to provide a safe replacement after the issue was raised indicates a significant lapse in addressing critical guest safety concerns.
Guest reported no significant safety concerns during their stay, noting the room was clean and facilities were in good condition.
Guest reported the room was clean but appeared tired, indicating potential maintenance needs that could affect overall facility condition and guest comfort.
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