Brady Hotels Central Melbourne

The bed was dirty with hair in it, which is a serious hygiene concern.

Guest reported that the shower area was very dim, which could pose a safety concern for cleanliness assessment and slip hazards. The basement laundry facilities were noted as needing improvements, though no specific safety details were provided.

Guest reported the television would randomly turn itself on without apparent cause, which may indicate an electrical issue or malfunctioning equipment.

Guest reported 24-hour construction noise from an adjacent site, including disruptive floor digging through midnight. The guest was not adequately informed prior to booking, and an offered alternative room did not resolve the noise disturbance.

Guest reported that the hotel's inflexible cancellation policy during a natural disaster emergency prevented them from receiving a refund or credit, indicating a lack of emergency preparedness and customer care protocols for guests affected by external safety events.

Guest reported significant construction noise occurring nearly 24 hours a day, which disrupted rest and required a specific room request to mitigate the disturbance.

Guest reported heavy construction activity affecting access and creating significant noise disturbances during their stay. The limited operation of on-site dining facilities compounded inconvenience during inclement weather.

The manager charged extra for moving us to a different room after the original apartment was too small. This created a stressful situation and felt unfair.

The shower area design causes the entire bathroom floor to get wet, creating a slip hazard. The loose shower head also made it difficult to use safely.

I was woken up early each morning by loud noise from garbage trucks outside, even on the 15th floor.

The lifts and hallways had a persistent sewage smell. I would recommend better air fresheners or ventilation.