Adina Apartment Hotel Melbourne on Flinders

The hotel's excellent location near the tram system made me feel secure about easy access and transportation options.

Guest reported unresponsive customer service and unprofessional staff behavior, which could delay emergency assistance or critical issue resolution.

The shower head fell off when I turned on the water. It was too late at night to get it fixed.

Guest reported severe noise disruption from 4am due to commercial vehicle activity in the alleyway directly below their loft apartment, compounded by potential weekend noise from an adjacent nightclub. The disturbance was significant enough to wake them despite using earplugs, severely impacting sleep quality.

Guest reported elevator reliability issues including a malfunction that caused it to become stuck on the 9th floor. Additionally, single-pane windows resulted in excessive noise intrusion from nearby train tracks.

The windows and doors facing Flinders Street didn't shut properly, letting in a lot of noise. The constant rumbling from trains kept waking me up.

Guest reported that the washer/dryer combination was ancient and malfunctioned, with the dryer taking approximately three hours to operate, indicating potential appliance safety and performance issues.

Guest reported significant cleanliness issues including a moldy kitchen bin and inadequately cleaned bathroom facilities. Despite multiple reports to staff, the problems persisted, indicating a potential health hazard and poor maintenance response.

The back alley entrance was dirty and felt unsafe when I arrived.

Guest noted that railroad operations adjacent to the property generated some noise, though they did not find it overly disruptive.

The bathrooms could use an update, but everything else was comfortable and convenient.

Guest reported positive experience with convenient access to the property and surrounding amenities, indicating no immediate safety concerns during their stay.

Guest reported difficulty operating the room heater, resulting in uncomfortably cold indoor temperatures during their stay.

I couldn't figure out the heater settings and had to layer up to stay warm indoors. Clearer instructions on the climate controls would have helped.

The live music from the bar downstairs was extremely loud on the first night, making it impossible to sleep even with headphones on. This noise disturbance during late hours significantly impacted rest.