Comfortable place

Guest reported feeling unsafe due to the resort being deserted and unstaffed, prompting an immediate departure. The lack of visible guests and unresponsive staff created a concerning environment that compromised the family's sense of security.

Guest reported the in-room telephone was non-functional, requiring use of a personal device to contact services, which could impede emergency communication.

The toilet in my hut had a broken seat and a leaking flush. The room service for cleaning was very limited.