Room in Kew East - Double Room

The key was left 'hidden' outside, which is a major security concern. The room had a flickering light, a stained wall, and only one old towel provided.

Guest reported multiple critical safety hazards, including a bathroom accessible to all guests without a lock, a taped-shut window, exposed electrical wiring, and cardboard boxes blocking the only fire exit in the stairwell. No fire safety instructions were displayed, contributing to an overall feeling of insecurity.

Guest reported multiple health and safety hazards including damp patches on ceilings and walls, broken furniture, and missing window handles. These conditions present potential health risks and compromise the physical security of the accommodation.