Spacious Aloha Suite w/ Full Kitchen, Golf Nearby

Guest reported the property lacked an elevator, requiring them to carry heavy luggage up four flights of stairs. This presented a significant mobility challenge and safety concern, particularly for older guests.

The elevator was out of service, forcing us to carry heavy luggage up four flights of stairs. The hallway also had a strong, unpleasant odor.

Guest reported a critical failure of the digital key system, resulting in being locked out for 90 minutes with valuable possessions. The lack of on-site staff or contingency plan created a significant security vulnerability, especially had they arrived after dark.