5 bedroom suite sleeps 16 fully equipped kitchen & two bathrooms

I found a bodily-like stain on the toilet paper roll that made me physically ill, and the room had a strong chemical smell that required extensive HVAC cleaning. Management dismissed my concerns and refused a refund despite photo evidence.

Guest reported uncomfortably warm common areas, which may indicate inadequate climate control or ventilation issues affecting guest comfort.

I could hear a low-frequency rumbling from a vent device all night, and the AC/heating unit was so loud we had to turn it off. It was too late to ask for a different room.