Stylish Ground-floor stay near Austin Hospital - Walk to Cafes & Yarra Trails

No staff visible overnight or on weekends, and emergency calls went unanswered. The unlit lobby after 11 PM felt unsafe.

Guest reported a severe pest infestation with cockroaches present throughout the room, compounded by significant cleanliness issues including dirty floors and persistent food odors.

Guest reported inadequate provision of basic hygiene supplies, including extended unavailability of toilet paper and tissues, which created sanitation concerns during their stay. The laundry facility was also closed for several weeks, forcing the guest to transport soiled clothing to their next accommodation.