Anchorage Apartments Hampton

Guest reported a critical failure of the electronic access system, which locked all residents out of the building for over an hour, trapping them in a small lobby with no functional elevator or stairwell access. Additionally, the bathroom cleaning was found to be superficial, with concerning conditions noted under the vanity.

the apartment was not properly cleaned, with specific mention of unsanitary conditions in the bathroom trash bin and heavily soiled skirting boards.

Guest reported security concerns with an inadequately secured door and felt unsafe due to the bed frame instability. Additionally, the remote parking situation and staff's suggestion to leave a loaded vehicle unattended outside raised significant safety apprehensions.

Guest reported inadequate cleaning standards, including an unemptied bathroom bin from a previous guest, and disruptive construction noise beginning at 7 AM daily. The noise significantly impacted sleep quality and was not disclosed prior to booking.

The room was hot and stuffy even on a cloudy day, with no reception desk for immediate assistance. We left in the middle of the night because we couldn't sleep.