Alexander Motor Inn & Apartments

a non-functional heater in their room, which could impact comfort and wellbeing during colder periods, and noted limited after-hours support for facility issues.

Guest reported severe mold contamination in the bathroom and pervasive filth, including stained sheets and dirty dishes, which created an unsanitary environment. The conditions were so poor that the family avoided using the shower and had children sleep in their day clothes.

The bed frame was noisy and creaked with every movement, which could disrupt sleep.