Tsapas Homes - Superior Double Room

Guest reported severe health hazards including pervasive smoke odor, urine-stained bedding, and unsanitary bathroom conditions with foreign hair present. Multiple facility failures were noted, including non-functional TVs, broken closet doors, and a shower described as 'disgusting'.

Guest reported staff exhibited rude and unprofessional behavior toward a youth hockey team, with management showing indifference to the conduct, creating a hostile environment for families and groups.

Guest reported no safety concerns during their stay, noting the room was sufficient for their needs. The lack of amenity use or reported issues suggests a baseline acceptable safety and maintenance standard.

Half the kitchen lights were out, including the one over the stove, making it unsafe to cook. The oven and grill were also filthy and crusted over.

Guest reported mold in the shower stall and a significant hair accumulation on the shower wall, indicating inadequate cleaning standards and potential health hazards. The lack of staff response to this hygiene concern was also noted.