Exodus Dandenong Apartment Hotel

Guest reported severe sanitation issues including a strong urine odor and visibly filthy conditions with hair and stains throughout the room. Additionally, the guest's vehicle was vandalized overnight in the hotel's limited parking area, with evidence of an attempted break-in.

Guest reported dismissive and unprofessional staff behavior at the front desk, including disputes over issues and refusal to provide basic amenities like towels without additional payment. The guest also noted that the room was not clean upon arrival.

Guest reported that the beds were of poor quality, which could impact sleep quality and overall wellbeing during a stay.

The room was full of cockroaches, even in the fridge. We had to move rooms twice and there still wasn't enough hot water for our group.

Guest reported severe cleanliness issues including stained linens, a dirty towel with a handprint, and food residue on furniture and sink. The lack of available staff for assistance upon departure compounded the unsatisfactory experience.

The AC unit was filthy with grime around the blades, which is a major health hazard. I also had no hot water for a shower, and the general filth and stained carpets made the room feel unsanitary.

Guest reported severe cleanliness and hygiene failures, including what appeared to be vomit and blood stains on bedroom walls, a heavily stained duvet, and food residue on the kitchen ceiling. The environment was further compromised by disruptive noise from other guests, strong marijuana odors in common areas, and the presence of spit on elevator doors.