Caulfield Manor

severe concerns regarding the administration of medication, including alleged withholding of critical prescriptions for diabetic and heart conditions, which compromised a patient's physical health.

Guest reported concerns regarding the quality of care provided to residents, which may indicate broader issues with staff attentiveness and service standards impacting resident wellbeing.

Guest reported feeling unwelcome in the hotel restaurant, which may indicate inconsistent service that could impact guest comfort and support during their stay.