Stay here Booking service

Guest reported disrespectful and impolite staff behavior, which could indicate inadequate emergency responsiveness or guest support systems. The booking system malfunction suggests potential administrative failures that might affect safety protocol communication.

Guest reported the air conditioning system was only 'okay type', suggesting potential climate control inadequacies that could affect comfort during extreme temperatures.

Guest reported an unauthorized individual entered their room early in the morning, and a similar intrusion occurred in an adjacent room. This represents a critical failure in physical security and guest safety.

Guest reported a significant financial transaction issue with the booking service, where funds were debited without service delivery and refund processing experienced delays. This reflects a critical service reliability concern that could impact guest trust and financial security.

Guest reported critical service failure with both online booking system errors and unresponsive helpline, creating significant access barriers that could impact traveler safety and accommodation security.