Espresso Apartments

Guest reported dirty mugs left uncleaned for three days, indicating potential hygiene and sanitation concerns. The condition of burst furniture also presents a minor physical hazard.

Guest reported a large metal bar obstructing the window and noted the room was in a run-down condition with ripped wallpaper. The room remained uncomfortably cold despite the heating being on full, and significant traffic and tram noise from the road-facing location disrupted sleep.

Guest reported arriving to find their initial room door propped open with a chair, compromising security. A subsequent room had a malfunctioning bath fixture that required maintenance intervention.

Guest reported inability to locate contact information for the property, which could impede emergency communication or urgent assistance requests.

Guest reported a defective dishwasher door lacking proper spring mechanism, which fell unexpectedly and caused significant bruising to a child. Additionally, management demonstrated poor responsiveness to urgent requests, including delayed access to apartment and parking keys.

Guest reported being relocated without prior notification to an apartment with peeling paint and poor cleanliness, indicating potential maintenance and hygiene concerns. The lack of communication and resolution from staff regarding significant booking changes raises questions about operational reliability in guest safety matters.