Element Melbourne Richmond

Guest reported unsanitary conditions in the hallway, with animal waste present from Friday through Monday morning. This presents a significant health and slip hazard.

Guest reported extended wait times at the front desk for luggage drop-off, indicating potential understaffing that could impact emergency responsiveness or guest assistance.

Guest reported serious food safety concerns, including undercooked sausages and hair found in breakfast items, indicating potential health hazards. Additionally, housekeeping practices of reusing linens without proper laundering present a significant hygiene issue.