Parc Hotel

Guest reported unprofessional and confrontational behavior from front desk staff during check-in, which created a hostile environment and led to the guest leaving the property.

Guest reported discovering a dried blood splatter on the bed sheet and found the front desk unattended when attempting to report it. The guest also noted prolonged disruptive yelling and a lack of follow-up from management regarding the incident.

Guest reported severe cleanliness issues including stained bedding and food remnants in the unit, which presented a significant health hazard and forced them to vacate immediately.

Guest reported repeated confrontations about their service dog, including being told to leave the lobby during a medical alert episode. Staff demonstrated inadequate ADA compliance training, creating accessibility barriers and potential safety risks during medical situations.

Guest reported their reservation was canceled without notification upon arrival, forcing them to find alternative lodging. This failure in reservation management and communication created significant travel disruption and compromised the guest's sense of security.

Guest reported the use of a strong deodorizer daily to mask odors in both rooms and common areas, indicating potential underlying air quality or cleanliness concerns. The dated carpet and soft, lumpy mattresses also suggest the property may have maintenance and hygiene issues.

Guest reported significant safety concerns due to inadequate room security, including the absence of internal door locks and a lack of 24-hour reception or security personnel. The inability to contact staff during a nighttime disturbance involving prolonged screaming left the guest feeling isolated and unsafe.

Guest reported the hotel's isolated location on a busy road, with the nearest amenities 2km away, raising concerns about pedestrian safety and convenience.

Guest reported extremely tight parking bays on a main road, which could pose vehicle access and maneuvering challenges.