Brunswick East Commons Lodge - Lux hotel accommodation

Guest reported that the pillows were overstuffed and uncomfortable, causing headaches and poor sleep quality, with no alternative options provided.

Guest reported staff inattentiveness and a lack of in-room dining services, which could impact guest wellbeing and emergency responsiveness.

The shared bathroom wasn't cleaned my entire stay, and the broken shower head was impossible to use without holding it. The toilet also splashed water on the floor every flush.