Your Dream Stay in Bentleigh

Guest reported unreliable hot water supply due to solar heating system inadequacy during winter/rainy conditions, requiring repeated requests and 15-minute waits for hot water, particularly stressful for families with infants.

Guest reported a lack of hot water availability, requiring manual requests for each bucket, which impacts basic hygiene and comfort. This suggests potential issues with the property's water heating system or maintenance.

Guest reported a lack of security oversight, noting strangers entered and occupied their private balcony for nearly an hour with no staff intervention. The absence of an intercom system to contact reception left the guest feeling unsafe and responsible for managing the situation.