Life in Balwyn - Two-Bedroom Villa

The pool tiles were broken and sharp, and one of us got cuts. Also found tiny cockroaches moving around the kitchen and fridge.

Guest reported multiple critical hygiene and safety hazards including moldy pillows, stained bedsheets, and a missing ceiling trap in a bathroom allowing insect infestation. Pool safety was compromised by debris, algae, and improper chemical handling creating slip hazards on wet surfaces.

Guest reported multiple water leakages, non-functional water heaters, and unsanitary conditions including dirty, stained, and smelly bedding and bathrooms. These issues indicate significant maintenance failures and potential health hazards.

Guest reported unsanitary bedding conditions including stained sheets and odorous pillows, indicating inadequate cleaning protocols. The owner's defensive response to these hygiene concerns further compromised the guest's confidence in management.

Guest reported multiple water leakage issues including dripping from AC units in two rooms and a leaking kitchen refrigerator, creating persistently wet conditions that raised hygiene concerns. Ongoing repairs throughout their stay further disrupted the intended vacation experience.