art'otel London Battersea Power Station, Powered by Radisson Hotels
1 Electric Blvd, Nine Elms, London SW11 8BJ, UK
Issue Distribution
Recent Reports
Check-in was delayed and the room wasn't ready at the promised time, which could be a concern if arriving tired or with special needs.
Guest reported the breakfast restaurant was very busy with slow service, which could impact guest comfort and crowd management during peak hours.
The bathroom tap was scalding hot and shot water out at a dangerous angle. I also found leftover trash from previous guests in the cabinet.
Found hairs in the shampoo and conditioner bottles. The shower gel dispenser was empty.
The bar closed early at 10:30 PM, so I had to have a nightcap in my room instead.
Guest reported multiple minor issues that collectively impacted their stay experience, though no specific safety hazards were detailed in the review.
Guest reported a billing error where they were charged twice for their rooms, and the refund process took four weeks to resolve, indicating potential financial security and administrative reliability concerns.
The rooftop bar had great views and felt secure.
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