The Z Hotel Shoreditch

Guest reported the presence of black mold around both the exterior and interior windows in their room, indicating a potential health hazard.

Guest reported severe ventilation issues with excessively dry, hot air making breathing difficult, particularly at night. Combined with constant plumbing noises, tube train sounds, and a non-functional toilet, these conditions created an unhealthy and sleep-disruptive environment.

Guest reported excessive noise from nearby train operations, with disruptions occurring from early morning until late at night, severely impacting sleep quality.

Guest reported a musty room with inadequate ventilation and staff unable to provide a door wedge for airing, raising concerns about air quality and potential mold. The room also experienced unbearable noise from nearby trains, significantly impacting rest.

The windowless room felt claustrophobic, especially in the hot weather. While the AC worked, the lack of natural light and ventilation was noticeable.

Guest reported the bed was positioned against the wall, which may present a potential egress or accessibility concern in the compact room layout.

Guest reported unsanitary bedding conditions and a complete lack of hot water in the shower. Staff were noted to be unresponsive and unprofessional when these critical health and safety issues were raised.

Guest reported a bed that creaked excessively and felt unstable, noting it appeared to have been previously repaired. A colleague also experienced significant sleep disruption due to constant noise from a hot water tank.

Guest reported significant noise disruption from underground tube vibrations in a basement room, which impacted sleep quality. The hotel staff promptly relocated the guest to a ground floor room, where the noise was less intrusive.

Guest reported significant noise disturbances from underground tube vibrations and plumbing systems, compounded by early morning staff congregation in corridors, severely impacting sleep quality.

Guest reported severe underground train noise in basement rooms, which significantly disrupted sleep quality. The small window with a wall view also contributed to a confined and potentially uncomfortable environment.

Guest reported dirty corridors and a bathroom lacking privacy, indicating potential hygiene and security concerns. The room size was noted as unsuitable for more than one person or large luggage.

Guest reported that the air conditioning system was malfunctioning and only circulated warm air, leading to uncomfortably high room temperatures that disrupted sleep. Additionally, extremely thin walls allowed noise from adjacent rooms to significantly impact rest quality.

The bathroom was completely see-through with no soundproofing, which was a major privacy concern.

My room had no curtains on the window, so I had to hide in a corner for privacy. There was also loud, repetitive music playing 24 hours a day.