The Wesley Euston

Everything felt secure and well-maintained. The staff was attentive and the facilities were in excellent condition.

Guest reported no safety concerns and highlighted the hotel's convenient location and helpful staff, which contributed to a positive overall experience.

Guest reported that the pull-out bed mattress was stained, raising hygiene concerns. Additionally, the suite's location on the bottom floor exposed them to disruptive noise from subway vibrations.

Guest reported significant privacy issues in some rooms, including curtains that did not fully cover windows and improperly frosted glass. The bathroom was noted to be very drafty and uncomfortably cold.

Guest reported that the king bed was actually two beds pushed together, resulting in discomfort that impacted sleep quality prior to a medical appointment.

Guest reported significant construction noise from surrounding building work that disrupted their stay. The guest noted they should have been informed of this ongoing activity prior to booking.

Guest reported no safety concerns and highlighted excellent service, including clear dietary guidance and gluten-free options at breakfast.

Guest reported unclear room assignment procedures led to temporary disorientation upon arrival. While not a direct safety hazard, this communication lapse could impact guest security in unfamiliar environments.

The construction outside made access difficult, and being on a lower floor meant I could hear subway trains running all night, which kept me up.

The grouting in the shower floor was breaking up, and I stepped on a piece of broken grout, which was painful. Also, the chef in the open kitchen was coughing freely without covering his mouth.

I tried to order food through the hotel app but it never arrived, and the staff couldn't resolve it before the kitchen closed. This failure in basic service could be a serious problem if a guest had a medical or dietary emergency.