Residence Inn by Marriott London Kensington

Guest reported positive interaction with bar staff, indicating attentive service that could contribute to guest wellbeing and security awareness.

Guest reported thin walls resulting in audible noise from adjacent rooms, which impacted sleep quality. The AC unit was also non-functional, though a window provided ventilation.

Guest reported only one functional elevator throughout their extended stay, causing consistently long wait times. Additionally, the hotel's location requires crossing a large bridge from the nearest station, which was noted as potentially unsafe when traveling with a child.

The suite layout was comfortable and well-equipped for our stay.