Premier Inn London Hampstead hotel

The bed quality has noticeably declined and is no longer comfortable for sleeping.

I had to check myself in and out with no staff present, and there was no one to assist when I needed help with the room or amenities.

Guest reported inadequate bathroom ventilation with an extractor fan that failed to clear steam, potentially creating moisture-related issues.

The regular double rooms felt quite small, so I moved to a Premier Plus room after one night.

The grill wasn't properly cleaned and my fried egg was undercooked and runny.