The Kowloon Hotel

Guest reported no safety concerns, noting the room was clean, spacious, and the air conditioning functioned well. The staff were described as friendly and helpful.

Guest noted the room size was exceptionally small, which could present challenges for emergency egress or mobility in case of an urgent situation.

Guest reported aggressive and unprofessional behavior from security staff at the entrance, including shouting at a guest seeking assistance. The reported lack of effective follow-up by management raises concerns about staff training and guest safety protocols.

The room only had bare minimum supplies. I had to bring my own soap.

Guest reported falling ill and experiencing uncomfortably cold air conditioning at night. Staff provided assistance the following day by demonstrating how to adjust the temperature control.

The room had a faint cigarette smell, which was disappointing.

The hotel had no running water upon my arrival, forcing me to cancel my stay. The staff's misleading promise about compensation for rebooking at a higher price was later denied, causing financial loss.