The Quarter Chao Phraya by UHG

Guest reported a critical security lapse where staff failed to renew their room key, resulting in the room remaining unlocked for an entire day. This incident highlights a significant failure in staff training and procedural safety.

Guest reported food safety concerns at breakfast, noting that food was served at room temperature and bread handling lacked proper hygiene protocols.

Guest reported that the shower water temperature could not be controlled and was dangerously hot, posing a scalding risk. Additionally, the bathroom layout was noted as quite cramped and potentially hazardous, especially for families with children.