S Ratchada Leisure Hotel

No specific safety concerns were mentioned in my stay.

Guest reported faulty lighting and a dark, dingy room that did not match advertised photos, raising concerns about visibility and overall facility condition. The guest also experienced significant conflict with staff regarding booking amendments and payment, which escalated to raised voices and demands for additional deposits.

Guest reported that staff proficiency in English at the front office could be improved, which may impact communication clarity during emergencies or when conveying important safety information.

Guest reported critical administrative failures regarding SHA Covid protocols, including last-minute form submissions and improper Thai Pass cancellations that compromised their travel arrangements.