Mad Monkey Bangkok

Guest reported significant service failure at the restaurant, where two meals were not delivered due to missing ingredients, indicating potential issues with kitchen management and communication.

A cleaner stole my bag with £200 worth of belongings from the room. Staff took three days to act and offered no compensation.

Guest reported inconsistent rule enforcement and confrontational security staff behavior, noting that security guards frequently displayed negative attitudes and the bar manager was observed drinking alcohol while on duty.

I felt unwelcome and unsafe due to poor treatment from staff. The experience was significantly worse than at other locations of the same brand.

Guest reported unprofessional and confrontational behavior from restaurant staff, including being pointed at while inquiring about service delays. This indicates potential safety concerns regarding staff conduct and guest-staff interactions.

The reception staff questioned me aggressively about being drunk when I entered the hostel, which felt accusatory and unprofessional. While she later apologized, the interaction created an unwelcoming and uncomfortable atmosphere.

Guest reported excessive noise levels that disrupted sleep quality, and noted concerning behavior from a staff member described as having a temper.

Guest reported no safety concerns during their stay, noting that staff were helpful and the location provided convenient transportation access.

I arrived to find the hotel completely closed with no advance notice. Had to scramble to find other accommodation in the afternoon.