Tongtara Riverview Hotel

Guest reported persistent water pooling on bathroom floors across multiple rooms, creating a consistently wet environment that returned despite drying attempts. This condition presents a slip hazard and suggests potential plumbing or drainage issues.

Guest reported unsanitary conditions in the restaurant, including insects in the salad area and shared serving utensils, posing a significant health hazard. Additionally, the guest noted poor room cleanliness and unpleasant odors.

Guest reported unsanitary conditions with a blood stain on a mirror and noted the room was uncomfortably warm due to a lack of thermostat control.