SenS Hotel & Spa + Conference Ubud Town Centre

Guest reported the bathroom design features full glass walls with only a curtain for privacy, which may present a safety and privacy concern for some travelers.

Guest reported a persistent damp smell in multiple rooms, indicating potential mold or ventilation issues. Additionally, water temperature fluctuations in the shower presented a comfort and potential scalding risk.

Guest reported persistent intermittent banging noise throughout the night that disrupted sleep. The source was unclear, with staff attributing it to an adjacent property while the guest suspected internal hotel equipment.

The bathtub was very high and difficult to get in and out of safely, which was a particular concern for us as senior guests.